Before you start
Never send recovery words to support.
Work through the recovery path
01
Verify every recovery word and its order
Check the details against your situation; do not treat interface previews as live services.
02
Choose recovery inside a trusted wallet application
Check the details against your situation; do not treat interface previews as live services.
03
Check account and network selections
Check the details against your situation; do not treat interface previews as live services.
04
Review backup practices after recovering
Check the details against your situation; do not treat interface previews as live services.
Common mistakes and next action
→ Never send recovery words to support.
→ A missing balance may result from a wrong network or account path.
→ Incorrect words may create a different wallet or fail validation.
Final checks and what this covers
These are practical explanations and suggested steps, not guarantees about released features, asset safety or real-time detection. Check actual product details before acting.
- Never send recovery words to support.
- A missing balance may result from a wrong network or account path.
- Incorrect words may create a different wallet or fail validation.